Complex Homecare for
Compensation-Funded Cases
Ambition24direct works with case managers, solicitors, and financial deputies managing compensation-funded complex care packages — following catastrophic injury, acquired brain injury, spinal cord injury, and birth trauma. CQC-rated Good. England, Wales and Scotland.
CQC Rated Good MedCo & CICA Packages Court of Protection Evidence 24/7 Clinical Team
Why Case Managers Choose Ambition24direct
A care provider that cannot produce governance documentation, cannot maintain team consistency, or cannot manage clinical complexity is a liability to the case — not an asset. We are built for what case managers need. Leveraging technology to provide innovative and differentiated staffing solutions
Court-Ready Governance Documentation
We produce and maintain the full documentation set — staff training records, competency sign-offs, care plan reviews, incident logs, risk assessments — in the format required for case management, deputy reports, and court proceedings.
CQC-Registered and Rated Good
Our CQC registration and Good rating is publicly verifiable. Instructing solicitors and Court of Protection deputies can confirm our regulatory standing independently — no need to take our word for it.
Rapid Mobilisation
Interim and urgent packages can be mobilised quickly — including where a claimant is being discharged from hospital and care needs to be in place before they arrive home. Call us 24/7 to discuss urgent timescales.
Stable, Consistent Teams
Case managers cannot manage a package effectively when the provider has constant staff turnover. We build dedicated, stable teams around each individual — reducing complaints, reducing incidents, and reducing the case management burden on you.
Staffshift Compliance Platform
Our clinical and compliance records are managed through Staffshift — the A24 Group's proprietary platform — providing a real-time, auditable record of attendance, competency status, and incident reporting. Available to case managers on request.
At the A24 Group, we don’t just fill shifts - we tailor every booking to your exact needs. With our powerful in-house system, Staffshift, and a bespoke rule engine, we ensure that every healthcare professional we place is fully vetted, experienced, and compliant with your specific requirements. From automated timesheets to custom compliance contracts, we deliver precision, reliability, and value - at scale.
National Coverage
We cover England, Wales and Scotland — so when the claimant moves, or when the case is settled in a different region, you do not need to find a new provider. One relationship, one governance framework, wherever the individual lives.
Catastrophic Injuries We Manage
We manage the full clinical complexity of catastrophic and acquired injury — not just the easier elements.
High-Acuity Clinical Procedures We Manage
Tracheostomy care and emergency tube changes
Invasive and non-invasive ventilator management
PEG, RIG, and enteral feeding
Seizure management and emergency rescue medication
Autonomic dysreflexia management
Cough assist and airway clearance
Complex wound and pressure area management
Catheter and bowel care
Rehabilitation & MDT Engagement
Attending MDT, case conferences, and deputy meetings
Implementing physiotherapy, OT, and SaLT programmes
Cognitive and behavioural support for ABI
School and community setting support (paediatric)
Community reintegration and meaningful activity
Providing clinical summary reports on request
Adapting care plans as needs change post-settlement
Governance Documentation We Produce
We understand what case managers, solicitors, and deputies need — and we produce it as standard, not on special request.
Staff Training Records
Individual training records for every staff member — including mandatory training, condition-specific training, and equipment training relevant to the package.
Competency Sign-offs
Written competency sign-offs for all clinical procedures — tracheostomy, ventilator, PEG, seizure medication — specific to each individual patient.
Care Plans & Reviews
Detailed care plans reviewed and updated at regular intervals — with records of who reviewed, when, and what changed.
Risk Assessments
Condition-specific and environment-specific risk assessments — including falls, pressure injury, airway management, and behavioural risk.
Incident & Near-Miss Reports
Structured incident logs with root cause analysis — available to case managers and deputies promptly following any reportable event.
Clinical Summary Reports
Periodic clinical summaries — on request or at agreed intervals — covering clinical status, care plan changes, incidents, and staffing.
Commissioning Routes
We accept compensation-funded and interim packages through multiple commissioning routes.
Pre-Settlement Interim Care
Packages arranged before the claim is settled — funded by the defendant insurer on an interim basis. We work directly with case managers and solicitors to ensure the package is costed, documented, and maintained to the standard required for the litigation.
Post-Settlement Packages
Long-term care packages funded from the settlement — managed by a financial deputy or case manager. We provide ongoing clinical management and governance documentation for deputy annual reports and any future Court of Protection hearings.
CICA-Funded Packages
Packages for individuals who sustained catastrophic injury as victims of crime — funded through the Criminal Injuries Compensation Authority. We have experience working within CICA funding frameworks and timescales.
How to Instruct Ambition24direct
No procurement portals. No referral forms. A direct clinical conversation.
Initial Conversation
Call 0330 678 3014 or email bookings@a24direct.co.uk. Give us a brief overview of the individual, their injury or condition, current clinical needs, and geographic location. We confirm whether we can take the package and discuss mobilisation timescales.
Clinical Assessment & Costing
Our clinical lead conducts a full assessment — in person, by telephone, or reviewing existing medical evidence. We produce a written care specification and cost — broken down in a format suitable for interim payment schedules or deputy reports.
Package Mobilisation
Once instructed, we assemble and train the care team, complete the care plan, and establish a named clinical lead. Standard mobilisation is 2–4 weeks. Urgent and interim packages can be mobilised faster. We keep the case manager informed at every stage.
Frequently Asked Questions
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Yes. We regularly provide interim care packages funded by defendant insurers during active litigation. We provide the clinical documentation and invoicing format required for interim payment applications, and we maintain this throughout the life of the package — however long proceedings take.
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Yes. We provide structured clinical evidence — care plan reviews, competency records, incident logs, clinical summaries — in the format required for Court of Protection deputy reports and hearings. Our clinical lead can provide a written statement or attend proceedings where required.
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Yes. Our named clinical lead for each package attends MDT meetings, case conferences, and deputy meetings as required. We treat attendance as part of the service — not a billable extra.
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Yes. We manage paediatric compensation-funded cases — including birth trauma, perinatal hypoxic injury, and paediatric road traffic accidents. These packages are managed through our children's complex care service with the same governance documentation standard as adult packages. See our Paediatric Complex Care page.
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Continuity of clinical care is maintained regardless of case manager changes. We work with incoming case managers to provide a full handover — including the care plan, governance documentation, and a clinical briefing from our named clinical lead. We do not treat case manager transitions as an opportunity to re-negotiate the package.
Instruct Ambition24direct
Our clinical team is available 24 hours a day. For urgent interim or hospital discharge cases, call us directly.
Phone (24/7) 0330 678 3014
Email: bookings@a24direct.co.uk
WhatsApp: 07723 503 976
Call: 0330 678 3014 Email a Referral
Ambition24direct
CQC Rated Good | Established 1996 | A24 Group Ltd