Complex Care Nursing Services; Reliable, Safe and Well Managed

Ambition24direct is your trusted partner in complex and home care nursing. Our friendly team is available 24/7 to assist you in finding you vetted, trained and compliant staff. Our services span across England and Scottland.  

Our services are regulated by the Care Quality Commission in England, and the A24Group is registered with the Care Inspectorate in Scotland, which assists us in ensuring our level of service remains of the highest quality. 

Our mission is to provide quality patient care, when you need it most. See what our clients, patients and their families have to say about our service and get a friendly consultant to assist you.  

Book Nursing Staff with Ambition24direct Now 

Contact us, we’re available 24-hours: 

Call: 0330 678 3014

Email:  direct@a24group.com  

If you are considering using nursing provider at home, it is a good idea to check their Care Quality Commission (CQC) rating. You can find the CQC rating for Ambition24direct here - we are a proud member of the A24Group.  

What is complex nursing? 

This is a form of healthcare for patients who require intermittent or around-the-clock specialist assistance, to manage their symptoms and assist with daily tasks. At Ambition24direct, we believe in making independence and involvement in health a reality for individuals in the comfort of their own homes. Our mission is to support our patients by providing top-quality nursing staffing services and working closely with CCGs to ensure better care and improved health and well-being. 

This form of treatment is a focused approach to treating long-lasting conditions and is aimed at providing patients with daily support and relief. Complex treatment differs from domiciliary care, as the nature of the conditions which it is aimed at treating require more specialised medical intervention.  

Who requires this means of care? 

Patients who require complex nursing usually suffer from chronic, or progressive conditions. Examples of these patients include, but are not limited to people suffering from strokes, spinal cord Injuries, and brain injuries, as well as conditions that require tracheostomy, catheter or stoma care. 

In addition to these, complex health treatments can be provided to patients who suffer from learning disabilities, mental health conditions, and more. The more severe the condition, and whether it is progressive or not, will determine the length and intensity of care requirements.  

What is the process of securing complex care at home with Ambition24direct? 

When you contact our consultants, an assessment will be arranged, where a senior nursing practitioner will visit your home, and give a thorough assessment and report on the patient's condition and needs, and after consulting will recommend a suggested care plan. This assessment does carry a small fee, but you are not contractually bound to continue our service after this process.   

Steps to get your personalised nursing services started: 

  1. Reach out to our bookings team, contact us now: 0330 678 3014 | info@a24direct.co.uk 

  2. Our trained and knowledgeable team will ask a few valuable questions relating to your needs, and make recommendations based on a personalised care plan 

  3. We will arrange an assessment, where a nurse will visit your home and make a formal recommendation on the type and complexity of care required 

  4. A risk assessment will be drawn up to ensure that all parties are clear on the risks associated with the specific complex care requirements 

  5. We will source the most suitable agency staff to provide your service, with the risk assessment and care plan at the core of our service delivery 

  6. You can opt for 24/7 assistance, or shifts to provide relief for those in your care 

  7. At Ambition24direct, we believe in building relationships that matter through good communication, accountability, and dignity. You can expect thorough reporting and communication for full updates on everything relevant to those in your care 

The benefit of partnering with Ambition24direct, is that care is provided in the comfort of your own home, with proper planning, preparation and execution to ensure that our patients are given the flexibility, freedom and confidence to live independently.  

Included in our complex care services: 

  •  Risk assessment 

  • Care plan 

  • Holistic care and support during booked shifts 

  • Reporting and support to family members 

  • Clinical review and reporting 

Who provides complex care? 

Complex nursing is provided by specialist band 6 Nurses who have extensive experience in dealing with complex health conditions.  

We have stringent recruitment processes in place to ensure that work history and all qualifications are verified. All staff which are recruited to provide support and treatment within our client's homes would have passed through the following process: 

  • Candidates register with us and undergo stringent compliance, DBS, work history, clinical references checks 

  • Screening and Interview 

  • Verification of all qualifications, background check and training 

  • Additional training is provided by the A24Group for nurses to continually upskill 

All references and work history are verified during this process to ensure that we provide you with the most reliable staff possible.  

What is a band 6 Nurse? 

Band 6 Nurses are senior practitioners, who have obtained their nursing degrees or diplomas via formal training institutions, they also have extensive clinical experience and have received additional training to provide complex care. 

When you opt to receive complex nursing services from Ambition24direct, a professional band 6 nurse will visit the patient's home. And although we do use the band system to identify skill levels, we have our own rate structure which ensures that nurses are paid a fair wage for the work which they do with us.  

How can we help you? 

As your loved one's condition improves, progresses or their needs change, so will our service, our nursing practitioners are well-versed in complex care, and we are committed to ensuring the well-being and safety of our patients.  

Simply reach out for an assessment, and we will present you with the ideal solutions.