Dedicated Case Management

Homecare and complex care patients, clients and families require exceptional case management. With care requirements ranging from a minimum of 4-hours to 24/7 support. It is essential for the care team and family to be consistent in the care provided and received. This ensures that we maintain continuity and provide person centred support. Our innovative smart tech partnerships enable staff to provide the most effective and caring service. As a proud member of the A24Group, we enjoy access to information and communication technology in collaboration with Staffshift, that allows us to provide: 

• Individualized care management at scale: from assessing and updating care plans, risk assessments and setting outcomes, to medication management and scheduling tasks, our agency staff, care coordinators and auditors can access and manage individual patients’ records and manage their care with ease.  

• Transparency and accountability through auditing: Ambition24direct home care agency welcomes audits with calm and confidence. All the data and evidence we need for regulatory compliance, appraisals and third parties, is securely kept up to date and available at any time with required consent.   

• Maintaining meaningful relationships through communication: Building and maintaining relationships with clients, families and patients is paramount. By sharing information, we build trust; Ambition24direct has accurate, real-time information from colleagues, reassuring updates for family members and crucial life-saving data for agency staff and third parties. 

Benefits of home care services

Ambition24direct supports people with a wide range of complex care needs enabling the individual to remain in their own home. We have build a fantastic reputation; have a look at these real reviews and testimonials from real people. Benefits of home-based care services include: